180 West 9210 South Sandy,
Utah 84070

(801) 569-8899

We’re open Monday – Friday, 8 a.m. – 4:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping charges vary by product. Bumpers, roof racks, etc. are oversized products and require special shipping and packaging. Shipping cost will be reflected in the checkout process. Picking up your order directly from our shop can save significant money and you’ll get free installation.

Which payment methods are accepted in the Online Shop?

All major credit cards are accepted. 

How long will delivery take?

Most items from Avatar Metal Works are made to order and are ready to ship within five to six weeks of purchase date. 

How secure is shopping in the Online Shop? Is my data protected?

Avatar uses a trusted third party Credit Card processing company to handle all financial transactions. Your data is never  stored within the Avatar web site.

What exactly happens after ordering?

You will receive a receipt and order confirmation email.Your order will go directly to our fabrication facility for processing and within two business days you’ll be notified of an expected shipping date.

Do I receive an invoice for my order?

Absolutely. Upon processing your order you will receive an emailed invoice.

Send us an email